The Turn of the Screwdriver
TWO RECENT ISSUES OF your magazine carried very interesting references to the pros and cons of the Phillips screwdriver (“Object Lessons,” by Curt Wohleber, Fall 2001, and “Letters,” Winter 2002). They happened to coincide with a project I was involved with at a local university, where I was asked to explain how I went about selecting employees for a unique business that required people of unusual talent. Since I frequently refer to your magazine when attempting to explain difficult issues, I thought the least I could do would be to share with you one such story that relates to the Phillips screwdriver.
Several years ago I decided I needed a new hobby. I wanted something I could do completely by myself, and I chose sailing. I was recovering from a very serious back problem, yet I wanted to be able to rig a boat for sailing by myself. I settled on a Hobie Cat, which had a removable mast that enabled it to be trailered behind a car, and I came up with a simple device that enabled me to raise and lower the mast with no risk to my back.
Eventually I decided to sell the boat. I put an ad in a local newspaper and got a response from a young businesswoman, but she said she had been told she shouldn’t even consider buying my boat because she wouldn’t be able to handle it. I told her about my bad back and how I’d added several enhancements to make the boat easier to use, and she ultimately decided to consider it. But first, she said, I’d have to meet her at the lake and show her how to put everything together and use it. She had never sailed before.
I met her at the sailing lot and started showing her how to raise the mast. I hadn’t sailed in a while, and when checking out the rigging, I noticed that a critical bolt had come loose. Having no tools, I tried to use a coin to tighten the bolt. Corrosion had set in, and I couldn’t do it. I told the woman that unless she happened to have a flat-bladed screwdriver in her car, I’d have to go home, 20 miles, to get one, since I didn’t want to risk selling her the boat until I knew it was in perfect shape.
Without any comment, she reached out and grabbed the handle of a Phillips screwdriver I’d used as a removable pivot pin for the hinging device I’d made to raise and lower the mast. I started to tell her that that screwdriver was for a different kind of bolt, but her look silenced me. She must have sensed that I was about to speak, because I detected what I thought was a look of disgust over my inability to deal with a simple problem that she knew automatically how to solve.
Without saying a word, she placed one of the edges of the Phillips screwdriver’s point in the slot of the corroded bolt, and with the leverage provided by holding the screwdriver’s long handle horizontally, she tightened it. I doubt she could have turned the frozen bolt with a blade-type screwdriver. Then she placed the screwdriver back where she’d gotten it.
I couldn’t say a word, not that I was surprised that I hadn’t instantly come up with the same solution. Yet her expression indicated that she’d never met anyone as dumb as me. What had taken place astounded me. And that’s the kind of person I try to hire to work for me.
Paul H. Wright INDIANAPOLIS, IND. |